What is the check-in and check-out policy at Hilton Garden Inn Cancun Airport?
Check-in is from 15:00 and check-out is by 12:00.
49 photos
Hilton Garden Inn Cancun Airport – A Favorite for Families in Cancun
124US$
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Key details
About the Hotel
Carr Cancun Chetumal Km 22,
Cancun,
Mexico,
ROO CP 77569,
Quintana Roo
- Near the Cancun Underwater Museum
Great
8.0
8.2
3.7
3.3
Loved by Hilton Garden Inn Cancun Airport guests
"We stayed on the third floor which has access to a pretty cool circular pool, there's a pool/snacks bar and towels are available."
"Very convenient location for early departure or late arrivals at airport."
"I really like the fact that it was in walking distance even with the luggage it wasn't a bad walk."
Amenities
Hilton Garden Inn Cancun Airport offers a
Rooms
The hotel features non-smoking rooms designed for relaxation and convenience. Guests can choose
Location
The hotel is located conveniently in front of
Dining
On-site dining is available at the hotel's restaurant, offering various meal options. Room service ensures guests can enjoy meals in the comfort of their accommodations. A
Business
The hotel provides
Highlights
Location: 1 kilometer from Cancun International Airport
Dining: On-site restaurant with room service
Business: Meeting rooms for events
Recreation: Rooftop pool inspired by a Mayan cenote
“With its free airport shuttle and round-the-clock front desk, this hotel recognizes the needs of modern travelers. I noted the rooftop pool, designed with a nod to Mayan cenotes, and the ease of on-site dining, including a pool bar. For those seeking convenience without sacrificing comfort, it presents a solid option near Cancun's airport.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
King Room
3 persons
1 King-size bed
Non-smoking
Heating
room details
One-Bedroom King Suite
4 persons
1 King-size bed
Non-smoking
Heating
room details
Premium King Room
2 persons
1 King-size bed
Non-smoking
Heating
room details
Queen Room
4 persons
2 Queen Size Beds
Non-smoking
Heating
room details
Show all roomsLess
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Free airport shuttle
- Room service
- Housekeeping
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Sun terrace
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Curtains
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Dining Onsite
Hilton Garden Inn Cancun Airport features a delightful selection of dining options that blend international flavors with a modern ambiance. Guests can enjoy everything from à la carte breakfasts to relaxed poolside cocktails, all while soaking in the vibrant atmosphere of Cancun.
The Garden Grill
International
Ambiance
Modern and inviting, perfect for unwinding after a day of travel.
Key Offerings
À la carte breakfast, vegetarian and vegan options, and a varied lunch and dinner menu that caters to diverse tastes.
Reservation
Not needed.
Monday to Friday: 6:00 AM - 10:00 PM; Saturday and Sunday: 7:00 AM - 10:00 PM.
The Garden Pool Bar Terrace
International
Ambiance
Modern outdoor setting with a relaxed atmosphere, ideal for enjoying cocktails and light bites by the pool.
Key Offerings
Craft cocktails, casual dining options, and a serene place for lunch and dinner with refreshing views.
Reservation
Not needed.
Daily: 12:00 PM - 10:00 PM.
Hilton Garden Inn Cancun Airport Location
Carr Cancun Chetumal Km 22,
Cancun,
Mexico,
ROO CP 77569,
Quintana Roo
Map view
Carr Cancun Chetumal Km 22,
Cancun,
Mexico,
ROO CP 77569,
Quintana Roo
City landmarks
Landmark
Endless Travelers
1.0
mi
University
Universidad La Salle
1.8
mi
Landmark
Universidad Salle Cancun
1.8
mi
Golf Course
Cancun Country Club
2.4
mi
Landmark
TPC Cancun Country Club
2.4
mi
Theme Park
Ventura Park Cancun
3.8
mi
Landmark
Cancun Underwater Museum
2.9
mi
Landmark
Piston Pueblo
3.6
mi
Church
Parroquia de la Sagrada Familia Cancun
4.2
mi
Nearby
Airport
Cancun International Airport
700 ft
Restaurants
Johnny Rockets
2000 ft
Carretera Cancun-Chetumal Km 22 Cancun International Airport
Explore Cancun
Local Gems Near Hilton Garden Inn Cancun Airport
Endless Travelers
20 minutes' walk
Local tourism hotspot, featuring guided tours and cultural experiences. Free admission days make it accessible for all.
Cancun Underwater Museum
10-minute drive
A unique art installation submerged in the sea, offering snorkeling and diving opportunities for marine enthusiasts.
Johnny Rockets
8 minutes' walk
Casual American diner serving burgers, milkshakes, and more. A family-friendly spot with a fun, retro vibe.
Ventura Park Cancun
15-minute drive
Amusement park featuring water slides, ziplines, and shows. Great for families and adventure lovers of all ages.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of US$25 per person per day.
Pets
Pets are allowed on request.
Number of floors:
7
Number of rooms:
186
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
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Pros
Airport proximity
Good breakfast
Nice pool
Free shuttle
Cons
Small van
Billing issues
Cold food
Small bathroom
Guest reviewsbased on 2379 reviews
Hudson from Canada
Single
King Room
3 nights in November 2025
|
Reviewed:February 16, 2026
5/10
room extensionhumidity smelluncomfortable rooms
the staff was obliging and allowed an extension on the room
the room had a terrible smell of humidity the rooms are small and very uncomfortable i waited a long time to check in the quality was terrible
0 Helpful
nicholas from united kingdom
Family with children
queen room two queen beds
3 nights in November 2025
|
Reviewed:February 03, 2026
9.0/10
convenient stay close to the airport
cool vibeheated poolcomfortable roomhelpful staff
The outdoor restaurant had a cool vibe. I liked it. the heated outdoor pool seemed unique. my room was very comfy and tidy. the check-in staff arranged the shuttle pick up, which i appreciated.
Facilities
8/10
the hotel features a gym, a pool, and a bar! it is within walking distance to terminal 2. shuttles are available for those who need transportation to other terminals.
Dining
9/10
the restaurant is open until 10 pm, with room service until 4 am. food prices seemed reasonable. the breakfast offers a good variety, though it might be expensive for some travelers.
Service
10/10
the staff was polite and accommodating! communication regarding terminal pick-up was great. the shuttle service is available, but it is important to call and arrange it in advance before you arrive.
0 Helpful
|
Jason from United Kingdom
Business traveller
king room
1 night in November 2025
|
Reviewed:January 28, 2026
9/10
short walklate arrival
the hotel is a short walk from terminal 2 (i timed it at around 7 minutes). i was able to quickly grab food since i arrived late.
i thought the breakfast was somewhat pricey at $25.
0 Helpful
Michael from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed:January 21, 2026
9/10
convenient airport stay
smooth check-incomplimentary shuttle
the staff were helpful they assisted me with a smooth check in i enjoyed the complimentary shuttle service the hotel offered transport to and from the airport it was very convenient. the food was also great i particularly enjoyed the breakfast options available at the restaurant.
0 Helpful
Ethan from United States
Single
king room
3 nights in November 2025
|
Reviewed:January 08, 2026
5/10
relaxing poolcard paymenthot water
the pool was relaxing after a long day, a welcome amenity.
Check-in was a hassle. My debit card was not accepted for payment. the room cost almost $200, but there was no running hot water, a basic necessity.
0 Helpful
Christine from France
Single
Queen Room Two Queen Beds
3 nights in November 2025
|
Reviewed:December 06, 2025
6/10
clean roomgym facilityinadequate soundproofinglate flight
The room was large and clean. The gym facility was also quite acceptable.
The soundproofing was inadequate. I could clearly hear planes overhead late into the night, so getting any sleep before the last flight was impossible. IT WAS REALLY disturbing.
0 Helpful
FAQs
About Hilton Garden Inn Cancun Airport
How far is Hilton Garden Inn Cancun Airport from Cancún International Airport?
The hotel is located 1 km from Cancún International Airport.
What are the dining options available at Hilton Garden Inn Cancun Airport?
The hotel features an on-site restaurant, The Garden Grill, serving buffet and à la carte breakfast, as well as a poolside snack bar.
Is parking available at Hilton Garden Inn Cancun Airport?
Free private parking is available on-site without the need for a reservation.
What recreational facilities are available at Hilton Garden Inn Cancun Airport?
Guests can enjoy an outdoor rooftop pool and a fitness center during their stay.
What room amenities are provided at Hilton Garden Inn Cancun Airport?
Rooms are equipped with air conditioning, a flat-screen TV, a safety deposit box, a coffee machine, and premium bedding.
Is there a shuttle service from Hilton Garden Inn Cancun Airport to the airport?
The hotel offers a free airport shuttle service available 24 hours.
What attractions are nearby Hilton Garden Inn Cancun Airport?
Nearby attractions include Beto Avila Stadium (13 km) and La Isla Shopping Mall (21 km).
What languages do the staff speak at Hilton Garden Inn Cancun Airport?
Staff members speak English and Spanish.
What additional amenities does Hilton Garden Inn Cancun Airport offer?
The hotel offers a business center, luggage storage, and a 24-hour reception.
Are there any smoking areas at Hilton Garden Inn Cancun Airport?
The property is a non-smoking hotel.
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