What is the check-in and check-out policy at Hilton Garden Inn Cancun Airport?
Check-in is from 15:00 and check-out is by 12:00.
49 photos
Hilton Garden Inn Cancun Airport – A Favorite for Families in Cancun
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Key details
About the Hotel
Carr Cancun Chetumal Km 22, Cancun, ROO CP 77569,
- Near the Cancun Underwater Museum
Great
8.0
8.2
3.9
3.4
3-star hotel with free airport shuttle and rooftop pool near Cancun International Airport
Amenities
The hotel offers a
Rooms
Rooms include air conditioning,
Dining
The on-site
Business & Family
The hotel has a business center and
Location
The hotel sits 1 km from Cancun International Airport, within
Highlights
Transport: Free 24-hour airport shuttle
Pool: Rooftop pool with cenote design & bar
Dining: Garden Grille buffet breakfast
Pets: Pet-friendly with prior arrangement
Business: Meeting rooms & business center
Parking: Free on-site private parking
“With its free airport shuttle and round-the-clock front desk, this hotel recognizes the needs of modern travelers. I noted the rooftop pool, designed with a nod to Mayan cenotes, and the ease of on-site dining, including a pool bar. For those seeking convenience without sacrificing comfort, it presents a solid option near Cancun's airport.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- King Room2 persons25 sq. feet1 King-size bedAir conditioningHeatingroom details
- King Room Roll Shower Mobility or Hearing Accessible2 persons29 sq. feet1 King-size bedAir conditioningHeatingroom details
- Premium King Room2 persons27 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Free airport shuttle
- Room service
- Housekeeping
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Children's buffet
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Sun terrace
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Curtains
Show more
Dining Onsite
Hilton Garden Inn Cancun Airport features a delightful selection of dining options that blend international flavors with a modern ambiance. Guests can enjoy everything from à la carte breakfasts to relaxed poolside cocktails, all while soaking in the vibrant atmosphere of Cancun.
Hilton Garden Inn Cancun Airport Location
Carr Cancun Chetumal Km 22, Cancun, ROO CP 77569,
Explore Cancun
Local Gems Near Hilton Garden Inn Cancun Airport
Endless Travelers
20 minutes' walk
Local tourism hotspot, featuring guided tours and cultural experiences. Free admission days make it accessible for all.
Cancun Underwater Museum
10-minute drive
A unique art installation submerged in the sea, offering snorkeling and diving opportunities for marine enthusiasts.
Cancun Country Club
10-minute drive
Scenic golf course known for its lush terrain. Ideal for both seasoned golfers and beginners seeking a relaxing day out.
Water Sports at Playa Tortugas
15-minute drive
Thrill-seekers can enjoy jet skiing and parasailing. Rentals available on-site for spontaneous fun in the sun.
Yoga Classes at Hotel
0-minute drive
Relaxing yoga sessions available at the hotel's facilities, perfect for rejuvenating mind and body during your stay.
Johnny Rockets
8 minutes' walk
Casual American diner serving burgers, milkshakes, and more. A family-friendly spot with a fun, retro vibe.
Benito Juarez Market
10-minute drive
Local market offering authentic Mexican street food. Great for sampling local flavors and vibrant atmosphere.
Ventura Park Cancun
15-minute drive
Amusement park featuring water slides, ziplines, and shows. Great for families and adventure lovers of all ages.
Live Music at Mandala
10-minute drive
Nightlife spot offering live music and dancing, with a lively atmosphere perfect for guests looking to unwind after dark.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of USD 24.0 per person.
Pets
Pets are allowed on request.
Number of floors:
7
Number of rooms:
186
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Airport proximity
Good breakfast
Nice pool
Free shuttle
Cons
Small van
Billing issues
Cold food
Small bathroom
Guest reviewsbased on 2781 reviews
Hudson from Canada
Single
King Room
3 nights in November 2025
|
Reviewed: February 16, 2026
5/10
humidity smell uncomfortable rooms
the staff was obliging and allowed an extension on the room
the room had a terrible smell of humidity the rooms are small and very uncomfortable i waited a long time to check in the quality was terrible
0 Helpful
nicholas from united kingdom
Family with children
queen room two queen beds
3 nights in November 2025
|
Reviewed: February 03, 2026
9.0/10
convenient stay close to the airport
cool vibe heated pool comfortable room helpful staff
The outdoor restaurant had a cool vibe. I liked it. the heated outdoor pool seemed unique. my room was super clean and cozy. the check-in staff arranged the shuttle pick up, which i appreciated.
Facilities
8/10
the hotel features a gym, a pool, and a bar! it is within walking distance to terminal 2. shuttles are available for those who need transportation to other terminals.
Dining
9/10
the restaurant is open until 10 pm, with room service until 4 am. food prices seemed reasonable. the breakfast offers a good variety, though it might be expensive for some travelers.
Service
10/10
the staff was polite and accommodating! communication regarding terminal pick-up was great. the shuttle service is available, but it is important to call and arrange it in advance before you arrive.
0 Helpful
|
Jason from United Kingdom
Business traveller
king room
1 night in November 2025
|
Reviewed: January 28, 2026
9/10
short walk late arrival
the hotel is a short walk from terminal 2 (i timed it at around 7 minutes). i was able to quickly grab food since i arrived late.
i thought the breakfast was somewhat pricey at $25.
0 Helpful
Michael from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: January 21, 2026
9/10
convenient airport stay
smooth check-in complimentary shuttle
the staff were helpful they assisted me with a smooth check in i enjoyed the complimentary shuttle service the hotel offered transport to and from the airport it was very convenient. the food was also great i particularly enjoyed the breakfast options available at the restaurant.
0 Helpful
Ethan from United States
Single
king room
3 nights in November 2025
|
Reviewed: January 08, 2026
5/10
card payment hot water
the pool was relaxing after a long day, a welcome amenity.
Check-in was a hassle. My debit card was not accepted for payment. the room cost almost $200, but there was no running hot water, a basic necessity.
0 Helpful
Christine from France
Single
Queen Room Two Queen Beds
3 nights in November 2025
|
Reviewed: December 06, 2025
6/10
clean room gym facility inadequate soundproofing late flight
The room was large and clean. The gym facility was also quite acceptable.
The soundproofing was inadequate. I could clearly hear planes overhead late into the night, so getting any sleep before the last flight was impossible. IT WAS REALLY disturbing.
0 Helpful
Show more reviews
FAQs
About Hilton Garden Inn Cancun Airport
How far is Hilton Garden Inn Cancun Airport from Cancún International Airport?
The hotel is located 1 km from Cancún International Airport.
What are the dining options available at Hilton Garden Inn Cancun Airport?
The hotel features an on-site restaurant, The Garden Grill, serving buffet and à la carte breakfast, as well as a poolside snack bar.
Is parking available at Hilton Garden Inn Cancun Airport?
Free private parking is available on-site without the need for a reservation.
What recreational facilities are available at Hilton Garden Inn Cancun Airport?
Guests can enjoy an outdoor rooftop pool and a fitness center during their stay.
What room amenities are provided at Hilton Garden Inn Cancun Airport?
Rooms are equipped with air conditioning, a flat-screen TV, a safety deposit box, a coffee machine, and premium bedding.
Is there a shuttle service from Hilton Garden Inn Cancun Airport to the airport?
The hotel offers a free airport shuttle service available 24 hours.
What attractions are nearby Hilton Garden Inn Cancun Airport?
Nearby attractions include Beto Avila Stadium (13 km) and La Isla Shopping Mall (21 km).
What languages do the staff speak at Hilton Garden Inn Cancun Airport?
Staff members speak English and Spanish.
What additional amenities does Hilton Garden Inn Cancun Airport offer?
The hotel offers a business center, luggage storage, and a 24-hour reception.
Are there any smoking areas at Hilton Garden Inn Cancun Airport?
The property is a non-smoking hotel.
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